jilif Casino Privacy Policy

SECTION 1
Data Controller Identity

jilif Casino is the personal information controller responsible for your data collected through the jilif platform, including the website and all associated mobile and gaming interfaces. jilif operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is registered as a personal information controller with the National Privacy Commission (NPC) of the Republic of the Philippines, as required under Republic Act No. 10173 (the "Data Privacy Act of 2012").

For all data privacy-related inquiries, requests, and complaints, you may contact jilif's designated Data Privacy Officer (DPO) using the contact details provided in Section 12 of this Policy.

SECTION 2
Data We Collect

2.1 Information You Provide Directly

When you register for a jilif account, complete KYC verification, make deposits or withdrawals, or contact our support team, jilif collects the following categories of personal information:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (PhilSys National ID, passport, or LTO driver's license);
• Contact Data: Philippine mobile number, email address, and residential address;
• Financial Data: GCash mobile number, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction history;
• KYC Documentation: Scanned or photographed copies of government-issued identification documents and, where required, selfie photographs for identity confirmation;
• Communications Data: Records of your interactions with jilif's customer support team via live chat, email, or any other support channel.

2.2 Information Collected Automatically

When you access and use the jilif platform, we automatically collect certain technical and behavioral data, including:

• Device & Technical Data: IP address, device type, operating system, browser type and version, mobile network provider;
• Usage Data: Pages visited, games played, session duration, login timestamps, and navigation patterns within the platform;
• Transaction Data: All wagering activity, deposit and withdrawal records, bonus claims, and game round histories;
• Cookies & Tracking Data: As described in Section 8 of this Policy.

SECTION 3
Purpose of Processing

jilif processes your personal data for the following specific, documented purposes:

jilif does not use your personal data for any purpose not listed above without first obtaining your explicit consent or establishing a separate lawful basis under the Data Privacy Act of 2012.

SECTION 4
Legal Basis for Processing

jilif processes your personal information on one or more of the following lawful bases as recognized under Republic Act No. 10173:

• Contractual Necessity: Processing required to fulfill our obligations under the jilif Terms & Conditions, including account management, payment processing, and game provision;
• Legal Obligation: Processing required to comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (RA 9160 as amended), the Data Privacy Act, and other applicable Philippine laws;
• Legitimate Interests: Processing carried out for jilif's legitimate business interests, including platform security, fraud detection, and service analytics, where such interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, informed consent — primarily for marketing communications. You may withdraw consent at any time by contacting support or adjusting your account communication preferences.

SECTION 5
Data Sharing and Disclosure

5.1 Third-Party Service Providers

jilif shares your personal data with carefully selected third-party service providers who assist in delivering the jilif platform and services. These include:

• Payment processors: GCash (GXI Inc.), PayMaya (Maya Philippines Inc.), BPI, BDO Unibank, Metrobank, and cryptocurrency payment gateways — for processing deposits and withdrawals;
• KYC and identity verification providers: Third-party KYC technology services used to verify government-issued identification documents;
• Game software providers: Licensed gaming software developers who may receive anonymized game transaction data for RNG certification and audit purposes;
• IT infrastructure and cloud services: Secure cloud hosting and data storage providers operating under data processing agreements with jilif.

All third-party processors are bound by data processing agreements that require them to handle your personal data in accordance with the Data Privacy Act and jilif's data protection standards.

5.2 Regulatory Authorities

jilif is legally required to disclose certain personal and financial information to:

• The Philippine Amusement and Gaming Corporation (PAGCOR) — for licensing compliance and audit purposes;
• The Anti-Money Laundering Council (AMLC) — for suspicious transaction reporting under the Anti-Money Laundering Act;
• The National Privacy Commission (NPC) — in the event of a reportable personal data breach or upon lawful request;
• Other Philippine law enforcement and government agencies when required by a valid court order, warrant, or legal process.

5.3 No Sale of Data

jilif does not sell, rent, trade, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any data sharing beyond what is described in this section requires your explicit, informed consent.

SECTION 6
Data Retention

jilif retains your personal data for as long as is necessary to fulfill the purposes described in this Policy, comply with legal retention requirements, and meet PAGCOR audit obligations. Specific retention periods applicable to jilif are:

• Account and identity data: Retained for the duration of your account plus five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations;
• KYC documentation: Retained for five (5) years following account closure or the completion of the relevant transaction, whichever is later;
• Customer support communications: Retained for two (2) years from the date of the interaction;
• Marketing consent records: Retained for as long as you hold a jilif account and for one (1) year following account closure.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

SECTION 7
Data Security

jilif implements a comprehensive set of technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and jilif's servers;
• Encryption at rest for sensitive personal and financial data stored on jilif's infrastructure;
• Role-based access controls limiting employee access to personal data to those with a documented business need;
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified third parties;
• Multi-factor authentication (MFA) for employee access to systems containing personal data;
• Formal incident response procedures for detecting, reporting, and responding to personal data breaches.

In the event of a personal data breach that poses a real risk to your rights and freedoms, jilif will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required under the Data Privacy Act.

While jilif takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials and for notifying jilif immediately if you suspect unauthorized access to your account.

SECTION 8
Cookies & Tracking Technologies

jilif uses cookies and similar tracking technologies to operate the platform, personalize your experience, and analyze usage patterns. The types of cookies used by jilif are:

• Strictly Necessary Cookies: Essential for platform functionality, including session authentication, login state, and security token management. These cannot be disabled without impairing your ability to use the platform;
• Functional Cookies: Enable platform personalization such as saved preferences, language settings, and game history;
• Analytics Cookies: Collect anonymized data on how players navigate and use the platform to help jilif improve its services. Data collected through analytics cookies is not linked to personally identifiable information;
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats.

jilif does not use third-party advertising or behavioral tracking cookies. You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your jilif account.

SECTION 9
Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilif:

• Right to be Informed: The right to know that jilif is collecting and processing your personal data, and to receive information about how it is being used — which is the primary purpose of this Policy;
• Right of Access: The right to request a copy of the personal data jilif holds about you, along with information about the purposes of processing;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may also update certain account details directly through your jilif account settings;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to jilif's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time through your account settings or by contacting support;
• Right to Data Portability: The right to receive a copy of the personal data you have provided to jilif in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact jilif's Data Privacy Officer using the details provided in Section 12. jilif will respond to all verified data subject requests within thirty (30) days of receipt, as required by the Data Privacy Act.

SECTION 10
Minors and Age Restriction

The jilif platform is strictly restricted to individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing the minimum age for gambling in the Philippines. jilif does not knowingly collect personal data from individuals under the age of 21.

Age verification is conducted during the KYC process before any withdrawal is processed. If jilif discovers that personal data has been collected from an individual who is under 21 years of age, such data will be immediately deleted and the account will be permanently closed in accordance with jilif's Terms & Conditions and PAGCOR reporting obligations.

If you are a parent or guardian and believe that your child under the age of 21 has accessed the jilif platform, please contact our Data Privacy Officer immediately using the contact details in Section 12.

SECTION 11
Amendments to This Policy

jilif reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, jilif will notify registered players via the mobile number or email address on their account, or through a prominent notice on the platform, at least fourteen (14) days before the changes take effect.

The effective date of the most recent version of this Policy is displayed at the top of this page. Your continued use of the jilif platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any amendment, you must cease using the platform and may request account closure by contacting jilif support.

We recommend reviewing this Policy periodically to stay informed about how jilif protects your personal data.

SECTION 12
Contact & Data Privacy Officer

For all data privacy-related inquiries, requests to exercise your data subject rights, reports of suspected unauthorized access to your account, or complaints regarding jilif's data handling practices, please contact jilif's Data Privacy Officer:

• Email: [email protected] (Subject line: "Data Privacy Request")
• Live Chat: Available 24/7 via the jilif platform — fastest response for urgent matters

jilif will acknowledge all data subject requests within five (5) business days and provide a substantive response within thirty (30) calendar days of receipt. If jilif requires additional time to fulfill a complex request, we will notify you of the extended timeline and the reason for the delay.

If you are not satisfied with jilif's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). Information on filing a complaint with the NPC is available on the NPC's official government website.